Frequently Asked Questions

Q: What kind of chocolate is used with your machines?
A: We supply real Belgian Milk Chocolate as standard but we can also supply Dark or White, we also supply different flavours including Caramel, Honey, Cappuccino, Lemon and Strawberry.

Q: How long do you supply the Fountain?
A: Our standard packages are for 3 hours but we also supply a package for 4 hours, however due to health and safety restrictions we cannot offer the food for more than this 4 hour period.

Q: Do you operate the machine yourselves?
A: Yes we do, our trained attendant will set up the machine at least 1 hour before the required time, they will continue to assist with the Fountain throughout enabling full enjoyment of the machine and ensuring that the dishes are constantly topped up with the dips.

Q: Do you practise Health and Safety?
A: Most definitely. Our operators are food handling and hygiene compliant and our electrical equipment is PAT tested. We are also registered with the local authorities.

Q: I have a special request; can you help?
A: What we offer is a guide and we certainly welcome any ideas and suggestions of different dips or colour themes to name but a few, just ask.

Q: Do you have any special requirements?
A: All we need at the venue is access to a 13Amp 240V power supply (British standard) but we will work with the venue to assure the smooth operation on the day.

Q: What time slot would you suggest at weddings?
A: We have found that the early evening stage always works well as guests are arriving for the nights enteertainment however we have supplied our fountains during the photograph sessions on a number of occasions, our Fountains always generate a talking point and therefore break the ice.

Q: How do I book?
A: Please contact us immediately as dates are booked up well in advance, let us know what date you require, how many guests, where your venue is and a rough time, we will then come back to you with our availability, we then send you a booking form which will need to be filled in, signed and returned to us, we also require a £40.00 deposit with the balance required on the date of the event.